Principal, Blackdog CFS
Every data center owner & operator is under heavy and direct pressure from their industry, government oversight entities, stockholders, and their customer base to have continuous computing availability. Over the past three decades, ever-changing business models, advances in technology, and the absolute requirement to meet profitability goals all have played a role in driving many global corporations to collectively invest billions of dollars in capital upgrades to existing data centers and to develop, design, construct and transition-to-operations whole new data centers. In our experience, a key component the ability of a site to achieve its continuous computing goals is more often than not afforded much less significance than is appropriate…that key component is a detailed plan to properly transition new data center space out of a focus on construction and into an operational focus.
The following theme is prevalent throughout this paper - a comprehensive approach to transitioning new data center space through the design and construction phases to a fully operational facility is the cornerstone of being able to meet the continuous computing goals which originally formed the basis for the project effort.
We all know that nearly every abnormal event that occurs in a data center is…in some way, shape, or form…directly attributable to human error. Our individual and collective professional data center operations and management experience thus suggest that owners and operators of new data center space consider several functional areas to be critical to a successful transition-to-operations (TtO) program.
The intent of starting the DBL at the beginning of the project is to identify all required documentation at the onset of the project so as to be able to collect that documentation during the course of the project. As noted previously, this collection then will enable the site staff to have a viable set of site operating guidelines, training, and maintenance programs up and running on Day 1 of operations.
This document suggests components of an effective Transition-to-Operations program. In our view, corporations that are serious about achieving their stated continuous computing goals will have a comprehensive TtO protocol in place that establishes TtO as an integral part of the overall program for bringing a new data center space into existence.
About Us: Blackdog CFS (www.blackdogcfs.com ) is a Veteran Owned Business that provides industry-leading data center infrastructure and management consulting services. Our goal is to utilize our time-proven approach to critical facility operations to help your company realize your critical facility infrastructure operational continuity objectives.